Privacy Policy

Effective Date: July 22, 2023

1. Introduction

Welcome to Echo Mute. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website echomute.com (the "Website").

2. Information We Collect

We may collect personal information that you provide voluntarily when you interact with our Website, including but not limited to:

• Name
• Contact information (email address, phone number, etc.)
• Shipping and billing address
• Payment information

Additionally, we may collect non-personal information, such as your IP address, browser type, and device information, which is collected automatically through cookies and similar technologies.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders for acoustic panels and related products.
• To communicate with you regarding your orders, inquiries, or customer support requests.
• To send you promotional offers, newsletters, and updates related to our products and services. You may opt-out of receiving marketing communications at any time.
• To improve our Website, products, and customer service based on your feedback and preferences.
• To comply with legal obligations and enforce our website policies.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Sharing of Information

We may share your personal information with third parties only under the following circumstances:

• With service providers, contractors, or agents who assist us in performing essential business functions.
• With third parties when necessary to process and fulfill your orders, such as shipping carriers.
• When required by law or to protect our rights, safety, or property.

6. Your Choices

You have the right to access, update, or delete your personal information at any time. If you wish to do so, please contact us at [email address]. We will respond to your request in accordance with applicable laws.

7. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to collect non-personal information about your browsing behavior. You can adjust your browser settings to disable cookies; however, this may affect your website experience.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any linked website before providing any personal information.

9. Children's Privacy

Our Website is not directed towards children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information on our Website, please contact us, and we will promptly delete the information.

10. Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will reflect the latest revision.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact through the contact form below.