Frequently Asked Questions

Feel free to get in touch with us by sharing your project details. Kindly provide information such as the type of application, room dimensions (Length x Width x Height), and a few photos of the room. We look forward to assisting you!

The NRC (Noise Reduction Coefficient) rating is a vital metric used to gauge the sound absorption capabilities of materials, particularly in acoustic panels. It represents the percentage of sound energy a material can absorb rather than reflect. A higher NRC rating indicates better sound absorption, making it a crucial factor when choosing acoustic products.

Our NRC .95 Rated products excel in reducing echo due to their exceptional sound absorption capabilities. With an impressive NRC rating of .95, these acoustic panels absorb up to 95% of the sound energy that reaches them. This high absorption rate significantly reduces sound reflections and echoes, creating a more controlled and comfortable acoustic environment in any space.

In contrast, traditional materials like Felt and Fiber Glass usually have lower NRC ratings, resulting in less efficient sound absorption. Our NRC .95 Rated products outperform Felt and Fiber Glass, ensuring superior echo reduction and enhanced sound control.

Moreover, our products are built using high-quality mineral wool and Acoustical Fabric from Guilford of Maine, guaranteeing not only exceptional performance but also durability and longevity. Embrace the power of our NRC .95 Rated products to transform your space into an acoustically optimized environment, fostering productivity and tranquility.

Yes, they are. Fire safety is paramount in construction and design in NYC, even for acoustic panels used to enhance sound absorption. Our FDNY C15 certification is crucial as it ensures that acoustic panels meet stringent fireproof and fire-retardant standards, safeguarding occupants and properties from potential fire hazards.

Acoustic panels with FDNY C15 certification offer significant benefits:

1. Fireproofing: These panels won't ignite, burn, or propagate flames during a fire, providing crucial time for safe evacuation.
2. Fire Retardancy: They effectively slow down the spread of fire and reduce its intensity, vital for high-risk areas.
3. Regulatory Compliance: FDNY C15 certified materials meet building code requirements, enhancing safety and mitigating legal liabilities.

Our company takes pride in providing FDNY C15 certified acoustic panels crafted from fireproof and fire-retardant materials. We offer an affidavit for filing with the FDNY, ensuring compliance and added security during inspections. Our panels boast a Class A Fire Rating, backed by testing from Intertek, an internationally recognized laboratory, reaffirming their premium fire safety properties.

In conclusion, our commitment to FDNY C15 certification and Class A Fire Rated panels distinguishes us, assuring clients of both fire safety and acoustic excellence. Trust our products to create secure and high-performing office or commercial spaces.

30-Day Return Policy for Undamaged Acoustic Panels

We want you to be completely satisfied with your purchase of acoustic panels from our company. If, for any reason, you are not satisfied with your order, you may return the undamaged acoustic panels within 30 days of the delivery date.

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We strive to provide excellent products and customer service, and we hope our acoustic panels meet your expectations. In case of any questions or concerns regarding the return process, please don't hesitate to contact our customer support team. We are here to assist you and make the return process as smooth as possible.